Exploring how Transformational Leadership can help build Trust in Employee and Flexible work culture

Author's Information:

Vanisha Kumar

Masters Candidate, College of Business, Hospitality and Tourism Studies, Fiji National University, Fiji

Shalendra S. Kumar

Assistant Professor, College of Business, Hospitality and Tourism Studies, Fiji National University, Fiji 

Vol 02 No 11 (2025):Volume 02 Issue 11 November 2025

Page No.: 884-891

Abstract:

The link between leadership and flexible work culture is explored in the study. It serves and focused between serving organizational needs have gained prominence in organizational research. Effective leadership requires employee and managers to practice organizational citizenship behaviour to gain overall satisfaction, motivation and experience flexible work culture. Professional relationship, communication and organizational culture is interrelated to the organizational citizenship behaviour and plays a vital part in the everyday business and lives of the employees as well. By drawing on existing literature, the study shows the relevance of organizational citizenship behaviour in our business which the employees are voluntarily showing in the workplace and how leadership qualities are displayed in the everyday business to maintain stable flexible work culture. The study also analyzes the concept of trust and team work in the business which is an element of transformational leadership and feature of organizational citizenship behaviour ingrate with flexible work culture practiced in the company as everything is integrated in the theoretical framework. Organizational citizenship behaviour plays a vital play in mediating the role with the two important element of the research which are transformational leadership and flexible work culture. The findings emphasize understanding the mechanisms underlying the connection between transformational leadership and flexible work culture. Leadership developments, organizational practice, and future research are discussed. Some of the future research implications are discussed as well. Thus, Organization citizenship behaviour plays a critical part as the mediating element of the two components which are very much explained in brief comprehensive review, this paper aims to shed light on the mechanism through which is Organizational Citizenship behaviour mediates between transformational leadership and flexible work culture, offering insights for organizational professional and scholars.

KeyWords:

Transformational Leadership, Organizational citizenship, Flexible work culture, Transparent Communication, Job Satisfaction.

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